Privacy Policy

Last Updated: February 2026

The Tapping Solution, LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, mobile application, and related services (collectively, the "Services").

This Privacy Policy explains how we collect, use, share, and protect your information, and the choices you have regarding your information.

By accessing or using the Services, you agree to the practices described in this Privacy Policy.

1. Data Controller

The Tapping Solution, LLC is the data controller responsible for your personal information. You can contact us at:

The Tapping Solution, LLC
PO Box 5305
Brookfield, CT 06804
United States

Email: contact@thetappingsolution.com

2. Information We Collect

A. Information You Provide to Us

We may collect personal information you voluntarily provide when you:

  • subscribe to emails or newsletters
  • create an account
  • make a purchase
  • participate in programs or events
  • contact customer support

This information may include:

  • name
  • email address
  • postal address
  • phone number
  • payment or billing information
  • any information you choose to share in communications with us

B. Information Collected Automatically

When you use the Services, we and our service providers may automatically collect certain technical and usage information, including:

  • IP address
  • browser type and settings
  • device identifiers
  • operating system
  • pages viewed, features used, and interactions
  • referral URLs
  • date and time of access

This information helps us understand how our Services are used and improve performance and user experience.

C. Mobile App Information

If you use our mobile application, we may collect additional information related to app usage, performance, diagnostics, and analytics. This may include device identifiers and usage data associated with your account.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal information based on the following legal grounds:

  • Contract Performance: To fulfill our obligations when you make a purchase or create an account
  • Consent: When you opt in to receive marketing communications or accept non-essential cookies
  • Legitimate Interests: To improve our Services, prevent fraud, and ensure security, where these interests do not override your rights
  • Legal Obligation: To comply with applicable laws and regulations

You may withdraw consent at any time by contacting us or using the unsubscribe links in our communications.

4. How We Use Information

We use the information we collect to:

  • provide, operate, and improve the Services
  • process transactions and fulfill purchases
  • communicate with you about your account, purchases, or inquiries
  • send newsletters, updates, or promotional communications (if you opt in)
  • personalize content and user experience
  • analyze usage trends and improve functionality
  • detect and prevent fraud or abuse
  • comply with legal and regulatory obligations

We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our Services. Below is information about the types of cookies we use:

A. Essential Cookies

These cookies are necessary for the website to function and cannot be disabled. They include cookies for security, session management, and remembering your cookie preferences.

B. Analytics Cookies

We use analytics services to understand how visitors interact with our Services. These include:

  • Google Analytics: Collects anonymous usage data to help us improve our website. Google Privacy Policy
  • Google Tag Manager: Manages tracking scripts on our website

C. Marketing Cookies

With your consent, we may use marketing cookies to deliver relevant advertisements and measure campaign effectiveness. These may include cookies from:

  • Facebook/Meta Pixel
  • Google Ads

D. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner where you can accept or decline non-essential cookies. You can change your preferences at any time by clicking "Cookie Preferences" in the footer of our website.

You can also manage cookies through your browser settings. Please note that disabling cookies may limit certain features of the Services.

E. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting. When we detect a DNT signal from your browser, we automatically treat it as an opt-out of analytics and marketing cookies, while allowing essential cookies required for the website to function.

6. How We Share Information

We may share your information only as necessary to operate the Services, including with:

  • Service Providers: Trusted third parties who perform functions on our behalf, such as payment processing (Stripe, PayPal), email delivery (Infusionsoft/Keap), analytics, hosting (Amazon Web Services), and customer support
  • Legal Authorities: When required by law, court order, or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
  • Affiliated Entities: Solely for operational and business purposes

All service providers are contractually required to protect your information and use it only for the purposes for which it is shared.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Account Information: Retained while your account is active and for up to 3 years after account closure for legal and business purposes
  • Purchase Records: Retained for 7 years for tax and accounting compliance
  • Marketing Preferences: Retained until you unsubscribe or request deletion
  • Analytics Data: Typically retained for 26 months in aggregated form
  • Support Communications: Retained for up to 3 years after resolution

When data is no longer needed, we securely delete or anonymize it.

8. Children's Privacy

The Services are not directed to children under the age of 13 (or 16 in the EEA), and we do not knowingly collect personal information from children without verifiable parental consent.

If we learn that personal information from a child has been collected inadvertently, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.

9. Your Privacy Rights

A. All Users

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

B. European Economic Area, UK & Switzerland Residents (GDPR)

If you are located in the EEA, UK, or Switzerland, you have the following rights under GDPR:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data, subject to legal retention requirements
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise these rights, please contact us at contact@thetappingsolution.com. We will respond within 30 days.

C. California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out of Sale/Sharing: We do not sell your personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To submit a request, email us at contact@thetappingsolution.com with the subject line "California Privacy Request." We may need to verify your identity before processing your request.

D. International Data Transfers

If you are located outside the United States, please note that your information will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country.

For transfers from the EEA/UK, we rely on Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms to ensure adequate protection of your data.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of data in transit (SSL/TLS)
  • Secure hosting infrastructure
  • Access controls and authentication
  • Regular security assessments

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.

11. Third-Party Links

The Services may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of those third parties and encourage you to review their policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.

For material changes, we will provide prominent notice (such as via email or a banner on our website) before the changes take effect.

Your continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:

The Tapping Solution, LLC
PO Box 5305
Brookfield, CT 06804
United States

Email: contact@thetappingsolution.com

We aim to respond to all inquiries within 30 days.

Important Notice: The Tapping Solution App is intended for general wellness purposes, including stress management and emotional wellness support. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition. If you have been diagnosed with a medical or mental health condition, please consult with your healthcare provider. This app is not a substitute for professional medical advice, diagnosis, or treatment.